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Guidelines

The Musée is a public facility open to all. To make the most of your time and to ensure that all visitors enjoy their visit, here are a few guidelines to follow:

  • When moving about the Musée, speak in hushed voices and do not run.
  • Works of art that you enjoy are fragile, it is forbidden to touch the works of art, to lean against the exhibition gallery walls or to touch museum equipment such as display cases, pedestals and other presentation materials.
  • Keep a distance of about a metre between you and the works in order to ensure the security of the objects on display and to enable other visitors to view these works.
  • Photographs taken with a flash are not permitted. You may however take photographs, for personal use, in public areas and in certain exhibition galleries. Watch for indications to this effect when entering a gallery.
  • Would you like to draw in the MNBAQ? You can do so in the museum’s collection rooms using lead or coloured pencils only. The MNBAQ recommends that groups make a request in advance at the reception desk and specify their needs. For reasons of security, the museum nonetheless reserves the right to prohibit drawing without notice at any time.
  • Out of respect for our other visitors, we ask you to turn off your cellular phone in the exhibition galleries.
  • It is forbidden to smoke, drink or eat in the exhibition galleries.
  • To avoid accidents, all backpacks, umbrellas, and other cumbersome objects must be left in the cloakroom.

Visit the MNBAQ with a service dog

  • The Canadian Charter of Rights and Freedoms prohibits all forms of discrimination based on a handicap or reliance on a means to compensate for such a handicap. Since service dogs can be recognized as a means of compensating for a handicap, the MNBAQ accepts them on its premises provided that they are trained for this purpose, for example, to assist the blind, wheelchair users, autistic individuals, and so on. The dogs are normally identifiable by a harness, a collar with identification or a scarf.
  • MIRA is well known in Québec but other associations or foundations train service dogs. In cases of doubt, staff will request proof of the dog’s training. Such proof should include the name of the training school, the name of the association or foundation, and the name of the dog’s owner. MNBAQ reception staff may verify on the Internet the mandate of the training school, association or foundation.
  • The MNBAQ will accept the presence of such an animal if it satisfies the preceding criteria even if it is not accompanying a handicapped individual.

Thank you for observing these guidelines and we wish you an enjoyable visit to the Musée national des beaux-arts de Québec!