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Guidelines

We look forward to welcoming you to the MNBAQ!

The MNBAQ has implemented the following measures to ensure the well-being and safety of visitors and employees. Please consult this guide to better prepare your visit and take full advantage of your experience.

Ticketing | Getting to the Musée | Services offered | Healt measures | Code of responsibilities

Ticketing

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  • Tickets are required for all visitors (including children, Members and accompanying members).
  • Buying a ticket online is not mandatory, but will save you time during your visit to the Museum.
  • The MNBAQ is open until 9 p.m. on Wednesdays and tickets are half-price starting at 5 p.m.
  • First Sunday of each month: Québec residents can visit the MNBAQ free of charge (with proof of residency, reservations are not required).
  • Reserve your ticket now online, by telephone at 418 643-2150 (toll free within Canada: 1 866 220-2150) during the opening hours or on site at the ticket office in the Pierre Lassonde Pavilion, depending on availability.

Getting to the Musée

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  • The Pierre Lassonde Pavilion, situated at 179, Grande Allée Ouest, is the main entrance and give direct access to the ticket office.
  • The Central Pavilion entrance is also opened to the public. However, to begin your visit, you must go to the Pierre Lassonde Pavilion ticket office to obtain your bracelet, which is required to enter the rooms.
  • The Charles-Baillairgé pavilion is closed to the general public since April 4, 2022, for the first phase of preparatory work before construction begins on the future Espace Riopelle.
  • Paid parking at the MNBAQ is situated behind the Charles Baillairgé Pavilion (the former prison). Allow several minutes to walk to the entrance to the Pierre Lassonde Pavilion. Ticket counter staff will give MNBAQ Members a 20% parking discount coupon when they visit the Pierre Lassonde Pavilion.
  • Four parking spaces are reserved for families in front of the Charles Baillairgé Pavilion, accessible via Avenue Wolfe-Montcalm.
  • Parking spaces are available for persons holding a disabled parking sticker issued by the Société de l'assurance automobile du Québec, at the back of the Charles-Baillargé Pavillon parking lot, accessible from Wolfe Montcalm Avenue, and in the parking lot of Saint-Dominique Church, accessible from Grande Allée.
  • To visit the MNBAQ with a service dog, see the Getting to the Musée section for details.
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Services offered

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  • A free cloakroom, located at the entrance to the Pierre Lassonde Pavilion, is available to visitors. You can check coats, umbrellas, backpacks, small pieces of luggage, etc.
  • The Café Québecor par Laurent Godbout is located in the main glass lobby of the Pierre Lassonde Pavilion. A well-known name in Quebec gastronomy, chef Laurent Godbout proposes a menu that changes according to the seasons and new arrivals. We recommand to book a table prior to your visit. If you want to eat on the go, the Vitalité take-out counter offers a wide selection of fresh, high-quality products. Dining areas are provided on levels 0 and 2 in the Pierre Lassonde Pavilion, in the main lobby and in the courtyard.
  • The MNBAQ Librairie-Boutique, situated in the Pierre Lassonde Pavilion, is accessible during the MNBAQ’s operating hours. It proposes a vast selection of craft and local products, art books, and unique objects.
  • The MNBAQ is an establishment adapted to the needs of persons with a disability and wishes to offer an accessibile and inclusive museum experience. Several measures have been taken through the Musée’s action plan. Learn more about adapted services.
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Healt measures

  • Handwashing is recommended at the entrance to the MNBAQ. Hand disinfection stations are available on site.
  • Public spaces are still being cleaned more frequently.
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Code of responsibilities

The MNBAQ offers a welcoming, inclusive living and socialization space that invites visitors to discover Québec and international art. Everyone is welcome and visitors undertake to abide by this code of responsibilities to ensure a pleasant visit for one and all. The MNBAQ reserves the right to prohibit access to anyone who fails to comply with this code of responsibilities.

At all times

  • To avoid accidents, please leave umbrellas, backpacks, and big handbags in the cloakroom. The MNBAQ reserves the right to examine bags and deny access to individuals with prohibited objects in their possession.
  • To maintain a pleasant environment, use the appropriate language and behaviour. Coarse, aggressive language, harassment, and offensive or discriminatory behaviour will not be tolerated.
  • Please dress suitably and ensure that your body hygiene does not bother other people.
  • Children 12 years of age and under must be accompanied by an adult.
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In the exhibition rooms

  • We encourage discussions around artworks. Please speak quietly in a spirit of respect for the other visitors.
  • To avoid accidents involving yourself or the artworks, walk in the MNBAQ.
  • The artworks that you have the pleasure of contemplating are fragile. Since we wish to preserve them for future generations, touching them or leaning on furnishings or the exhibition room walls are prohibited.
  • Remain roughly 1 metre from the artworks to ensure the security of the objects exhibited and allow other visitors to contemplate the works.
  • Light can cause the deterioration of a number of artworks and flash photography is not permitted. It is possible to take photographs for personal use in public areas and certain exhibition rooms.
  • Please observe the information to this effect in the entrances to the exhibition rooms. In the case of exhibitions in which the artworks have been loaned to the MNBAQ, it may be prohibited to photograph certain works.
  • Drinking or eating are prohibited in indoor public spaces and the exhibition rooms in the museum complex.
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IN THE EXHIBITION ROOMS, THE AUDITORIUM, AND THE MULTI-PURPOSE ROOM

  • Out of consideration for other visitors, turn off electronic device ringers and avoid telephone conversations.
  • Drinking or eating are prohibited in indoor public spaces and the exhibition rooms in the museum complex.
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Thank you for observing these guidelines. We wish you a pleasant visit to the Musée national des beaux-arts du Québec!