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Netiquette

Netiquette is a term for the norms of behaviour regulating users’ activity on the Internet. Before participating in any public forum administered by the Musée national des beaux-arts du Québec, please familiarize yourself with the kinds of use that are encouraged or prohibited by the Musée.

Whether asking a question, expressing a point of view or engaging in constructive criticism, your opinion interests us. The Musée encourages the respectful exchange of views and open discussion on its social media platforms. All comments will be taken into account, except in the following cases:

  • Discriminatory comments (for example: racist, homophobic, sexist, xenophobic)
  • Defamatory, abusive, obscene, vulgar or offensive comments and all comments deemed reprehensible
  • Comments containing any kind of threat, intimidation or harassment
  • Comments in contravention of a law or which infringe copyright
  • Comments which include personal or confidential information and comments which may interfere with the private life of whomsoever
  • Actual or hidden advertisements, or propaganda
  • Unintelligible comments
  • Repeated or off-topic messages

The sharing and exchange of ideas is appreciated and encouraged; nevertheless, the Musée does not tolerate attacks on someone who expresses their ideas. For this reason, comments which do not observe netiquette will be moderated or removed. In order to promote respectful discussion, the Musée reserves the right to remove offensive comments. It is important to maintain a respectful discussion that benefits all users and does not become a private dispute.

Usurping a person’s identity is a serious infraction. Any user who employs a false account or multiple identities will have their privileges withdrawn and be reported to the authorities in charge of the social media in question.

Any individual may at any time consult the information accessible on the various social media managed by the Musée, but they must subscribe to these media in order to participate in them.

When content is published on social media, it becomes public and can in principle be consulted by anyone who visits these media. It must also be kept in mind that when content is published on the Internet, it is indexed by search engines and can be seen by anyone who consults the page in question. Even when a comment has been withdrawn by its author, it may have been republished by other users before it was withdrawn and continue to circulate on social media. For this reason, all comments on social media should be well thought out.

Several Musée employees possess an account on social media sites such as Twitter and Facebook. Some of them identify themselves as Musée employees. Despite their professional affiliation, their messages and opinions do not represent the Musée’s official position and should be viewed as personal opinions.

Adding hyperlinks to other sites is permissible if their content is relevant and related to the topics under discussion. Advertising and spam are not tolerated. The Musée will not in any case answer for these sites or their content.

If you wish to publish photos or videos on one of our social media platforms, ensure that the files are in the public domain and that you have permission from the author and the individuals who appear in them.

Failure to observe the rules set out in the present netiquette may lead to the removal without notice of an individual’s comments or to the suspension of their Musée account privileges.

Because the social media are changing rapidly, we reserve the right to modify these rules of use at any time and without prior notice. We invite you to consult this page regularly.

Specific Rules for Particular Social Media

Facebook 

To learn about the Musée on Facebook, consult the page. The Musée has no control over the intuitive advertisements generated automatically by Facebook on the sides of its page. The Musée is not responsible for these advertisements and in no way endorses them. Any individual publishing on this page is responsible for his or her comments and actions. The Musée does not necessarily endorse individual comments.

Twitter

To learn about the Musée on Twitter, follow the account @mnbaq. Hashtags may be used, depending on their relevance and the circumstances (for example: #agrandissement, #visitedepresse or #exposition). Following the Musée does not mean that we will automatically follow your account. Our decision to follow a Twitter account does not mean that we support or approve of its comments or activities. In addition, our decision to retweet a comment by another user does not mean that the Musée answers for this user. Followers of our Twitter account do so of their own accord. We are not responsible for their activities or comments. Tweets which mention @mnbaq or #mnbaq are not necessarily approved by or have the support of the Musée. We reserve the right to block or remove any individual whose actions or comments we deem inappropriate.

For all official correspondence, please refer to the Contact us section of our web site or dial 1 866 220-2150.